Mike shares the backstory on a previous company he worked for that's memorable for him.
He had been managing teams and people for a long time when he decided to go back into a very high-level individual contributor role taking on the company's largest accounts which weren't in a great place.
And in the process of doing that for six months, he was watching a Customer Success team that was struggling. So he asked their CEO if he can help the struggling team. A month later, he was managing the team.
He did not intend to lead the team but the end result was getting to take on an incredible team, trying to help them put a better structure in place and put some positivity into that to create places for them to be successful.
One of the key things from that experience is you have to always raise your hand whenever you identify a problem. You may not have the answer, but you're willing to go try and help find it.
Believe in something bigger than yourself. Leadership is not just about you, the individual, it is about something bigger than yourself. And so is being part of any company, whether it's small or big doesn't matter. It's about being part of and wanting to do something better for other people. The organization as a whole, the reputation in the industry, whatever it is, you can help make it better. But you have to come to the table first and be willing to come up and find the solution.
When you solve somebody else's problem, you're seen as a very valuable part of the picture. And as part of marketing your own leadership and making sure people know you, you have to be known for solving problems. If you become the person known for solving problems, you can write your ticket anywhere and always have opportunities available.