What are some of the traits and characteristics from other leaders that have influenced Wayne in his own leadership style?
Number one is coaching. Wayne's most important job as a leader is coaching. This characteristic stood out the most for him. He doesn't tell his people the answers to the problem, he teaches them to discover the answers on their own.
Number two is accountability. Wayne said coaching and accountability work side by side because you can't hold people accountable if you're not coaching them the right way and giving them the right tools. Not all leaders have accountability because they don't do coaching the right way.
Number three is empathy. Being able to demonstrate empathy is all about understanding that everyone is different and that everyone needs something different when they're going through difficult times in their lives. The leader's job is not to offer the solution, their job is to ask the person what the solution is for his or her own problem.
Number four is gratitude. A leader must have gratitude for his or her people, be appreciative of their vision and execution, and for having success. Because not all the best ideas and execution of ideas will come from the leaders, they will come from the people.
Coaching, accountability, empathy, and gratitude are the four incredible elements of leadership for Wayne and coaching is the foundational piece.
Wayne suggests that new leaders should take note of these leadership characteristics so that when the time comes that they have to interview their next leader, they can see if this leader will help them become a better leader.
It's important you are aligned with the leader you are working with and that can be of help in bringing out the best in you.