Buy-in is critical to have early on before driving big change. But how do you go about getting buy-in?
Maranda is always looking and trying to learn from previous mistakes. One of the biggest things she tried to do to get buy-in is start with the problem statement instead of starting with the solution.
Start with the problem statement and start with something that helps your team get their thoughts out so you can hear their perspectives. Make it as collaborative as possible. And then go from there. It will significantly change how you collaborate with your teams to solve problems.
As a leader, you are the facilitator of solving problems. You can solve problems yourself but you can facilitate people to come together to solve the problem. It also takes the pressure off of you if you do that as a leader.
Maranda recalled that somebody told her before that if you are the type of leader that goes in with the problem statement, the resolution, and all of that, if any of that fails, it's on you. But if you're the type of leader that goes in and collaborates to try to figure out the problem statement and the resolution, you are linked arms with your team.
If it goes wrong, it's on everyone. The possibility of finger-pointing doesn't exist. Then together, you figure out what you did wrong. You pick it up and you learn from it. Then you move forward.